FAQs
General Questions
No. State of Mind is a recreational dispensary, so adults aged 21 and older can shop with a valid government-issued photo ID. A medical card is not required.
Yes. Visitors from outside New York who are 21 or older can shop with a valid government-issued photo ID, subject to New York State regulations.
Shopping & Store Experience
Of course! Whether you’re a first-time visitor or an experienced shopper, our knowledgeable budtenders are happy to answer your questions, explain your options, and help you have a comfortable shopping experience.
Absolutely. Our online menu lets you explore our current selection, check availability, and plan your visit before you arrive.
Yes! Your State of Mind user profile will stay the same, regardless of whether you shop at our Latham or Albany location
Policies & Information
Please bring a valid government-issued photo ID to verify that you’re at least 21 years old. We also recommend bringing a debit card or cash for payment.
You can reach us by phone, email, or through the contact form on our website. Our friendly team is always happy to answer your questions, assist with online orders, or help you plan your visit.
Ordering & Offers
Yes. We regularly feature exclusive promotions, limited-time offers, and seasonal specials. Visit our discount page or ask our team in-store about the latest savings.
Absolutely. Walk-ins are always welcome during our regular business hours. If you prefer a quicker experience, online ordering for pickup is also available.
Yes. Recreational purchases are subject to New York State regulations. If you have questions about current purchase limits, our team will be happy to explain them during your visit.
